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Privacy Policy

Privacy Policy

Limited Liability Company "RUDDRA", registration number: 41203014127, legal address: Ventspils, Durbes 30, LV-3601 (hereinafter - Ruddra) has undertaken the obligation to protect the privacy of customers.

In accordance with this, we have developed the Privacy Policy Principles for the collection, use, disclosure, transfer and storage of customer personal data.

Our operations are conducted in accordance with the laws of the Republic of Latvia as well as relevant European Union legislation. Please take a few minutes to familiarize yourself with our Privacy Policy.

1. Collection and use of personal data

Personal data is information that Ruddra obtains from it with the consent of an individual or company in order to fulfill its obligations to the customer or to further contact this individual or company representative.

The collection of personal data of our clients may take the following forms:

  1. providing contact information (including your name, personal identification number, postal address, telephone number, email address, preferred means of communication) on our website or other place (such as email);
  2. asking a customer a question on our web site www.rudra.lvIn the "Contacts" section, in particular, "Write to us";
  3. when making purchases, placing orders, providing contact information or missing information to indicate the preferred method of purchase (Ruddravar may require the voluntary provision of personal or personal information on web pages. Required personal data may include your name, zip code, email address, telephone number and other news)
  4. Get other news

We also collect anonymous information, that is, information that does not relate to a specific person (gender, age, dominant language, location) and does not allow it to be directly or indirectly identified.

In addition, we may also collect general information about customer activity in stores and on the website. This information is collected and used to provide our customers with information about which products, services and sections are of most interest to you. General information is used as anonymous information in this Privacy Policy.

2. Use of obtained customer personal data

Using the collected personal data, we can inform Ruddra's customers about upcoming events, campaigns and news. Customers who do not wish to receive our latest newsletter or information about products that may be of interest to them may opt out at any time by sending a message to our e-mail address [email protected] We also use the personal information we collect to deliver goods and fulfill obligations.

3. Transfer of personal data abroad

Ruddra undertakes not to disclose the customer's personal data to an organization or any other person located in a country where an adequate level of personal data protection is not ensured.

4. Modification of Customer Personal Data Obtained

In the event of a change in the Customer's personal data or contact information, the Customer will notify us by sending a message to our email address [email protected] Rudra undertakes to ensure the accuracy and correctness of the obtained client's personal data.

5. Protection of Customer's Personal Data

Ruddra takes all possible security measures (including administrative, technical and physical) to protect customers' personal data. Only authorized persons have access to the data processing and modification functions.

6. Access to customer personal data

The Client is entitled to receive the following information upon a reasoned request in writing:

- what information about the customer has been obtained, the source of the data;

- the purpose for which the personal data were processed, the identity of the recipients of the personal data;

7. Safety

All personal data of customers that has become known when placing orders or our services with Ruddra is considered confidential information.

To protect our client's interests, we provide:

- fair and lawful processing of personal data;

- processing of personal data only for the purpose and to the extent necessary for the said purpose;

- accurate processing of personal data and the timely updating, correction or deletion of personal data where personal data are incomplete or inaccurate.

The Customer shall have the right to reasonably request that his or her personal data be supplemented, corrected, and that personal data be terminated or erased if it is outdated, incomplete, unlawful, unlawfully processed or no longer serves the purpose for which the data were originally intended.

8. Privacy Policy Terms and Amendments

We assume that you have read and accepted the principles and terms of our Privacy Policy before placing an order and communicating on our websites. We reserve the right to change the main terms of the Privacy Policy by informing all regular customers.

For any questions or concerns regarding the Privacy Policy or the Data Processing, or in the event that a customer wishes to opt out of receiving commercial communications or to completely delete their data from our database, please contact us via email [email protected]

This Policy is effective as of September 2018, 25. in May.

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